Automating Tipi Hire Enquiries and Streamlining Event Bookings
Hapikata transformed their event hire process by automating initial enquiries and follow-ups, securing more high-ticket tipi bookings.
1The Challenge
As a premium Nordic Tipi rental company, Hapikata receives high-value enquiries for weddings and corporate events. However, managing custom quotes, following up with couples, and keeping track of event dates manually was causing delays and lost bookings to competitors.
2The Solution
We implemented an automated enquiry pipeline. When a couple requests a brochure or quote, they immediately receive a beautifully branded email and an SMS link to book a discovery call. We also automated their post-event review requests.
The Results
By responding instantly to every enquiry, Hapikata increased their booking conversion rate by 45%. The team now spends significantly less time on initial admin and more time curating exceptional events for their clients.